• You are losing too many members, more than in the past.
  • You are finding it harder to recruit enough new members.
  • You want to make membership more attractive and compelling.
  • You need to match your benefits with what your members want from you.
  • You need a new strategy to increase the membership value proposition.

 

We understand the challenges membership organisations, both large and small, are facing and know how to help them grow better than anyone else . With an unparalleled knowledge of what members are thinking and a huge volume of data to draw on, we can help you make membership more attractive and achieve long term, sustainable growth.

Whether you need us to create a complete new membership strategy or carry out specific tasks such as renewal and retention improvement or surveys, we bring a big picture perspective, a set of proven tools and techniques, and a real-world understanding of what works.

 

What our clients say about us...

Comprehensive, insightful and enormously useful...
They changed the way we think about engagement with members...
Helped us to improve our processes, increase retention levels and identify growth opportunities...
I really cannot praise them enough and we consider them partners rather than suppliers...

Client Testimonials