We provide practical training and coaching in best practice membership processes, techniques, and ways of working for all levels of staff across the entire membership sector. We help to identify individual and collective needs, develop skills and talents, and bring out the best in people.
Our training is practical because it's about how to do it, not a theoretical exercise, and because it's based upon our long experience of delivering real and measurable improvements in membership performance.
Training and coaching features in most of the projects we carry out and is key to the success rates we achieve. We work in close partnership with our client's staff, sharing experience and knowledge with them as we go, and helping them to attain the same high standards as our own team.
We also provide bespoke on-site training courses, tailored to each client's exact requirements and designed to meet the specific membership challenges they face. Talk to us about your needs, tell us what you are looking for, and we we'll build a training and coaching programme that fits your strategy.