We are membership experts. This is what we do, what we have done for many years, and it's all that we do. That's why no other organisation comes close to our knowledge and proven experience of helping membership organisations re-energise themselves.

We are a team of 12 people, big enough to undertake substantial membership campaigns but small enough to work closely together and share everything we learn. Despite job titles, we are structured as a team, not a hierarchy: we are all experienced experts, not just one or two at the top.

We probably have more contact with "members" of all shapes and sizes than any other group of people. Because we talk to more than 3000 members across all sectors each month, we have an in-depth, continuously updated knowledge of exactly what members are thinking and feeling.

We have been operating for over 11 years and have amassed a huge body of experience and a vast volume of data. We know what works today and what doesn't, the way in which needs, behaviours and opinions are changing, and what the right solutions are for particular problems.

By keeping our focus on membership and membership alone, we can be sure we know what we're talking about.

 

Key players and contacts

john hall

John Hall

Founder & Senior Partner
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stuart wilkinson

Stuart Wilkinson

Senior Partner
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gordon rawlins

Gordon Rawlins OBE

Senior Adviser
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Paul Whitton

Paul Whitton

Business Development
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nicola hunt

Nicola Hunt

Consultant
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Jeff Ashby

Jeff Ashby

Operations Manager
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