Hall associates helped us to conduct a thorough review of our membership strategy, in a professional, courteous and committed manner. They provided a series of comprehensive reports regarding our structure which helped us redefine our operations to improve both our productivity and retention. We were delighted with the outcomes of our partnership and continue to implement their recommendations today. John in particular was a source of great insight and we thank him and the rest of the team for their collective expertise and sincere approach.

Sam Ward, Membership Co-ordinator, nasen