Discover how to engage more powerfully with your members, work more efficiently, and anticipate the challenges ahead.



Members’ expectations are changing rapidly, creating fresh challenges for membership organisations. Hall Associates offers a unique understanding of how to engage, motivate and grow your membership, built on 15 years working with organisations like yours. Our knowledge can transform your future.



Organisations typically only know what 20% of their members think. We discover the views and needs of the silent majority using surveys and sector research, while comparing your performance against other organisations like yours.


Most telephone contact produces poor results. The difference with Hall Associates is that we can engage your members intelligently. Instead of one-size-fits-all telesales campaigns, we establish meaningful conversations that build long term results.


By looking closely at how you work, we take things a step further. We can show you how to implement more effective strategies, provide benefits members want, work more efficiently, and evolve rapidly in the face of new challenges.


What makes us different

We understand membership organisations better than anyone else. Everything we do is founded on intelligence, insight and an unrivalled knowledge of what motivates members, derived from 15 years’ experience. Our aim is to deliver sustainable change in the long term – a strong return on your investment.


Why Choose hall associates

Hall Associates offers measurable results, delivered through a rigorous set
of processes which we’ve successfully used with more than 150 clients over more than 15 years.



What our clients say…

We have worked with Hall Associates for 8 years, during which time they have provided valuable support to our renewal and member engagement activities. We would recommend them to any organisation.
— The Royal Society of Medicine
We were delighted with the outcomes of our partnership and continue to implement their recommendations today. John in particular was a source of great insights and we thank him and the rest of the team.
— Nasen
We have been working with Hall Associates for over 12 years. As they work with most of the professional bodies in the UK – they are able to bring insight and best practice into the work they do.
— BCS, The Chartered Institute for IT

Some of the organisations we’re proud to work with