We know that not all membership organisations have the resource for telephone based member contact, and a common challenge is how to engage most effectively with individuals throughout their membership lifetime.

We regularly work with our clients to provide support and expertise in this area, whether as a specific campaign or a longer-term contract, and our telephone-based services include:

 
 

New Member Recruitment

Member Upgrades

Welcome Calls

Renewals Intervention

Student conversion

Lapsed Members

 
 

Our dedicated team are speaking with members daily, not just in the UK but internationally as well. They are all employed by us, all resident in the UK, and are fully trained and experienced in engaging our client’s members in meaningful, quality conversations. We do not sub-contract any activities or buy in any third-party resource for this work.